So when a customer feels that they have been wronged, they take to the internet and post their story online for others to see. There are many gold and jewelry buying companies out there, but Cash4Gold is the only one that is consistently on the hunt for these complaints to resolve them. Most companies in the gold buying industry will ignore these complaints and do ‘business as usual,” but not Cash4Gold.

Straight from the Ripoff Report Website Investigation,

Cash4Gold customers can feel safe confident & secure when doing business Cash4Gold & Albar Precious Metal Refining – Commitment to total customer satisfaction, positive rating for its customer support.

Update: Cash4Gold pledges to resolve complaints. Commitment to Rip-off Report Corporate Advocacy Program.- Executives stated ‘We are only as strong as our weakest link running a company of this size & volume you must adapt to your customers needs’ Over $350,000 spent on new state of the art tracking systems

With so much volume being done at Cash4Gold processing centers (up to 30,000 packages processed per month), it was easy for individuals to get lost in the shuffle. But Cash4Gold has spent $350,000 on updating its gold pack tracking system, which is now unmatched by competitors. It will now only take a touch of a button for customer support to be able to find someone’s package.

Cash4Gold has Four Star Service

Last year, Cash4Gold hired an independent consulting firm to rate its customer service. The month long study resulted in a rating of 4 Stars for Cash4Gold.

Cash4Gold treats every package received like it is the most important one in the processing center. Whether that package has an old wedding band, broken watch, or even a gold painted rock sent in as a hoax, all packages are cataloged and examined by professionally trained jewelers.

A direct quote from Cash4Gold is “Even the gold painted rocks are treated as if they were real. If a Blog hoaxer has the time to send it in, Cash4Gold has the time to make an offer or send it back in the mail. That is Cash4Gold’s commitment to their process.”

If the customer is not fully satisfied with their payment, then Cash4Gold will return the contents of the package to the customer. Cash4Gold will hold onto your package for 10 days, so the customer has time to make a good decision. No other company will make this guarantee to customer satisfaction.

Cash4Gold pays out based on the quality of the gold and silver sent in, as well the current market prices for the metals. They then offer the customer a price that they think is fair. If you plan of selling to Cash4Gold, remember that you have a right to negotiate on what they are willing to pay you!

Beware of Imitators! Cash4Gold is your Best Bet when Selling Gold and Jewelry for Cash

Cash4Gold’s success has spawned a lot of imitators. There are now so many competitors in the scrap gold buying market that it is impossible to know who to trust. There are many fly by night operations popping up, and they will never be able to touch the level of commitment Cash4Gold has for its customers.

Cash4Gold is one of the industry’s most respected refiners and has consistently received an A Rating from the Better Business Bureau for seven straight years.

Sources: Cash4Gold: Four Star Rating for Cash4Gold’s Service

Cash4Gold president, Howard Mofshin, says that Cash4Gold.com is the largest buyer of gold online. The company buys from regular people all over the nation by sending out a Free Kit for those that want to make extra money by selling their old gold and silver jewelry, along with other precious metal items. Cash4Gold reviews thousands of these Free Kits a day. The packages are sorted, processed, and paid for. The process is simple. The company reviews the contents of the package and immediately sends a check to the consumer. The gold is then melted down in the company’s refinery. The customer always has the option of refusing the check and getting their package returned to them.

Mofshin states that the best way to get the highest pay-out for jewelry and other items made from precious metals is to shop it around. Some high value jewelry pieces with quality craftsmanship, or antiques, can probably earn a person more money at an antique store, road show, or jeweler. But for most pieces, like broken gold chains, single silver earrings, and whatever else you may have laying around, selling to a gold buyer is easiest way to receive the highest payout.

Consumers should not expect the $925 per ounce or so that is current price of gold. Most gold purchasers will pay 50-80% of the current gold “spot price,” depending on the amount being traded in. The rule of thumb is, the more you trade (by weight), the more you will be paid per ounce.

Cash4Gold.com is part of Albar Precious Metal Refining, Inc, one of the industry’s most respected refiners and has consistently received an A rating from the Better Business Bureau for seven years straight. It was opened in 2001, and is managed by a team of professionals with 60 years experience in the industry.

Read More about the Stacy Johnson Interview…

What is Cash4Gold.com? Cash4Gold allows consumers to turn their unwanted, broken and outdated precious metals into immediate cash without the involvement of a middleman. Cash 4 Gold is discreet, quick and provides consumers the highest payout available. Cash4Gold is actually a refiner. You request a Free “PAK” to be sent to your home. You put all of your old gold and unwanted jewelry in the PAK and send it off. They will weight the materials and send you a check based on market prices. The price they pay for gold is updated almost daily, so you will always get fair payment for your gold. You can track your PAK through their website, so you will know where your order stands at all times.

Cash4Gold.com guarantees no fees, and no hidden costs. They also claim that you will get 5% more cash than their largest competitor. Cash4Gold.com is listed as #129 on Inc 500 fastest growing companies in America, as well as Entrepreneur Magazine’s Hot 500.
Cash4Gold.com’s website states it will accept the following things: Chains, Jewelry, Class Rings, Earrings, Dental Gold, Old Rings, Gold Watches, Charms, Wire
Bracelets, Necklaces, Loose Stones, Gold Partials, Mountings, Tangled Gold Chains, Bent or Broken Jewelry, Jewelry with Removed Stones, Unmatched Gold Earrings – Gold Pins/Brooches, 10k, 14k, 16k, 18k, 22k, 24k Scrap Gold and More.

Overall, Cash4Gold is a great company for selling your old gold and jewelry. Their refiner’s Pak is free, so it’s no loss to you to request one.